FAQs

Q1. What is Uttaranchal Decor?

Uttaranchal Decor is a premium home décor brand from India, specializing in CNC router-crafted wall decor, wooden clocks, designer lamps, and customized decorative pieces. We bring a luxury look at an affordable price while keeping everything Made in India.

We are based in Uttarakhand, India, and deliver our products across the country.

We offer a wide range of wall decor items, wooden gear clocks, gift items, designer lamps, wall art, lighting decor, religious items and custom-crafted decor designs.

Q4. How do I place an order?

You can place your order directly on our website through the shop page. Simply select the product, add it to the cart, and proceed to checkout.

We accept cash on delivery (COD), UPI, Debit/Credit Cards, Net Banking, and Wallet payments via our secure payment gateway (Razorpay).

Yes, we deliver pan-India through trusted courier partners.

Q7. How long does delivery take?

Most products are delivered within 2–7 business days depending on your location. Custom orders may take longer.

Once your order is shipped, you will receive a tracking link on your email/WhatsApp.

We offer a 7-day return policy for damaged or defective items. Custom orders are not eligible for returns unless damaged in transit.

Q10. How do I request a replacement or refund?

You can email us at [support@uttaranchaldecor.com] with order details and product images. Our team will assist you within 24–48 hours.

In rare cases of damage during transit, we provide a replacement or full refund at no extra cost.

Use a dry or slightly damp microfiber cloth. Avoid harsh cleaners or water exposure to maintain the finish.

Q13. Are your lamps safe for long-term use?

Yes, our lamps are made with high-quality fittings and are completely safe for daily use.

You can reach us via:
Email: support@uttaranchaldecor.com
WhatsApp: +919286468747
Instagram/Facebook/Youtube: @uttaranchaldecor

Because we offer:
Premium home decor products,
Affordable luxury look,
Made in India quality,
Custom designs to suit your style.